When I get it wrong

I test software and write about it. Both are things people get wrong sometimes, and I’m not going to pretend I’m the exception.

Found an error?

Email me. Tell me which post, which claim, and what’s wrong with it. Evidence helps and usually settles it in one message.

I answer anything substantive about a factual claim. I don’t answer abuse.

What I do about it

• Got a fact wrong and it mattered. I retest, fix the post, and put a dated note at the bottom saying what changed. If a badge shouldn’t have been there, it comes off.
• Got a fact wrong but it didn’t matter. Fixed inline with a note.
• You disagree with my opinion. That’s allowed. My take stays, but if you make a good argument I’ll add it to the post — clearly marked as yours.
• The product changed since I looked. I don’t quietly rewrite old posts. Each one says what it tested and when. A materially different version gets its own post.

What I won’t do

Take a post down because someone asked. Take a post down because someone offered money. Take a post down because a stern letter arrived about something that turns out to be true.

Wrong posts get fixed. Right ones stay up, however inconvenient that is for whoever’s selling the thing.

If you’re selling the thing I wrote about

Write to me like a normal person and I’ll read it.

Show me a finding is wrong and I’ll correct it fast and publicly — no argument, no grudge, and I’ll say plainly that I got it wrong. That’s happened before and it’ll happen again.

If you just don’t like my opinion, that’s not a correction. My conclusions are mine, and the whole point of this site is that they aren’t for sale.

Legal threats

Email me the specific sentence and the specific problem. Most of these turn out to be factual disagreements, and those get sorted out faster by evidence than by solicitors.

Real error → fixed, quickly, no fuss. Not an error → I’ll explain why, and it stays up.